Privacy Policy

Oznium knows that your privacy is important to you and that responsible online stores should take steps to protect all information about its online shoppers. Your privacy is also very important to us and we recognize the importance of protecting the information collected about you. We have adopted a corporate wide privacy policy that guides how we collect, store, and use the information that you provide us with. This policy describes our policies regarding the use, safeguarding and sharing of any information we may collect from you.

By visiting Oznium.co.za, you are accepting the practices described in this privacy policy and the terms and conditions.

This privacy policy does not apply to websites maintained by other companies or organizations to which we link and Oznium is not responsible for any personal information you submit to third parties via our website. Please ensure that you read the privacy policy of such other companies or organizations before submitting your details on their website(s).

WHAT PERSONAL INFORMATION DOES OZNIUM COLLECT FROM YOU AND HOW?

Oznium collects personal information in several ways when you place an order or register for a service offered by Oznium. By registering, you are consenting to the collection of your personal data. If an order is placed with us, we need to hold personal information including your name, email address, phone numbers, home address, shipping and billing address(es) so that we can process and fulfill your order.

Additionally, we may also obtain information as a result of authentication or identity checks. Sometimes we may ask for your telephone number. This number and other personal contact information may be given to our partner courier company for delivery services. These details allow us to process your order and to let you know the status of your order.

As part of the normal operation of this website, we may collect and, in some cases, disclose information about you. Personally identifiable information about you may be used to improve our marketing and promotional efforts, to statistically analyze usage of the site, to improve our website content and to customize our website’s content and layout. We believe these uses allow us to improve our website and better tailor it to meet our user’s needs. Here are the types of information we may gather, depending on your transactions:

  • First & Last Name
  • Address (possibly multiple addresses for shipping, billing, etc.)
  • City
  • Post Code
  • Country
  • Email(s)
  • Phone number
  • Fax number
  • Password (encrypted)
  • Related contact information
  • IP address

Our policy only addresses the use and disclosure of information we may collect from you. We do not have a process for you to review and request changes to your personally identifiable information that is collected through this website.

INFORMATION YOU GIVE TO US

We receive and store any information you enter on our website or give us in any other way. You can choose not to provide certain information, but then you might not be able to take advantage of many of our features. We use the information that you provide for such purposes as responding to your requests, customizing future shopping for you, improving our stores, and communicating with you.

AUTOMATIC INFORMATION

We receive and store certain types of information whenever you interact with us. For example, like many websites, we use “cookies,” and we obtain certain types of information when your web browser accesses Oznium.co.za. Scroll to the bottom of this page to see examples of the information we receive. A number of companies offer utilities designed to help you visit websites anonymously. Although we will not be able to provide you with a personalized experience at Oznium.co.za if we cannot recognize you, we want you to be aware that these tools exist.

INFORMATION FROM OTHER SOURCES

For reasons such as improving personalization of our service (for example, providing better product recommendations or special offers that we think will interest you), we might receive information about you from other sources and add it to our account information. We also sometimes receive updated delivery and address information from our shippers or other sources so that we can correct our records and deliver your next purchase or communication more easily.

WHAT ABOUT COOKIES?

Cookies are alphanumeric identifiers that we transfer to your computer’s hard drive through your web browser to enable our systems to recognize your browser and to provide features such as automatic login and permanent shopping carts for storage of items in your Shopping Cart between visits.

The “help” portion of the toolbar on most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether. However, cookies allow you to take full advantage of some of Oznium’s coolest features, and we recommend that you leave them turned on.

DOES OZNIUM SHARE THE INFORMATION?

While information about our customers is important to us, we are not in the business of selling it to others. Oznium does not share or sell any information about its customers with any other person or entity, other than to provide shipping addresses to manufacturers or distributors in the case of items that are drop shipped.

Oznium may use your personal information for the processing of orders, payments and to provide you with a personalized shopping experience. We will also use your details to fulfill and deliver your orders and manage your account. Where there is a legal obligation to do so, we may disclose your information to any relevant regulatory body.

We may also use your personal information to send you marketing updates but only ever in accordance with your preferences (as detailed in the next section).

We do collate information about site traffic, sales and other commercial information, which we may pass on to third parties but this information does not include any information which can identify you personally.

Finally, we may use your personal information for our internal marketing and demographic studies, together with non-personal data to monitor customer patterns so we can consistently improve our site design to better meet our visitors’ needs.

From time to time Oznium may employ third party business partners to collect personal information on Oznium ‘s behalf. In such cases, these third parties will be subject to confidentiality agreements and instructed by Oznium to comply fully with the Oznium Privacy Policy.

AGENTS

We employ other companies and individuals to perform functions on our behalf. Examples include fulfilling orders, delivering packages, sending postal mail, processing credit card payments, and providing customer service. They may have access to some personal information needed to perform their functions, but may not use it for purposes other than their appointed tasks on behalf of Oznium.

HOW YOU CAN ACCESS AND IF NECESSARY, CHANGE THE PERSONAL INFORMATION OZNIUM MAINTAINS?

If for any reason you are concerned that the personal information held by Oznium is not correct, please visit the website and, after logging into the site using the “Sign in” menu on the home page, your personal information will be made available for review and change in the “My Account” section. Only you may access your personal data from the website using your password and User ID. Information may be changed online within EDIT PROFILE.

SAFEGUARDING YOUR PERSONALLY IDENTIFIABLE INFORMATION

We will take reasonable care to maintain appropriate safeguards to ensure the security, integrity and privacy of the information you have provided us with. When you pay for an order online, we use a Secure Socket Layer (SSL) encryption, which encrypts your information before it is sent to us to protect it from unauthorised use. In addition, we will take reasonable steps to ensure that third party business partners’ to whom we transfer any data will provide sufficient protection of that personal information.

WHERE AND HOW TO ASK QUESTIONS OR FILE COMPLAINTS

If you require further information about our Privacy Policy, please go to the help section of the web site where frequently asked questions are answered. If you require more information please go to the Contact Us section of the web site and send an email to Oznium.

BUSINESS TRANSFERS

As we continue to develop our business, we might sell or buy stores or assets. In such transactions, customer information generally is one of the transferred business assets. Also, in the unlikely event that Oznium, or substantially all of its assets are acquired, customer information will of course be one of the transferred assets.

PROTECTION OF OZNIUM AND OTHERS

We may release account and other personal information when we believe that such release is required to comply with the relevant laws, to enforce or apply our conditions of use and other agreements, or to protect the rights, property, or safety of Oznium, our users, or others. We reserve the right to use your personal information to respond to subpoenas, court order, or legal process, or to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations to our terms or use or as otherwise required by law.

WHAT INFORMATION CAN I ACCESS?

Oznium gives you access to the your contact information for the limited purpose of viewing and, in certain cases, updating that information. Anyone who obtains your password will be able to view and/or change that information.

CHILDREN

Oznium does not sell products to minors. If you are under 18, you may use Oznium only with involvement of a parent or legal guardian.

CONDITION OF USE, NOTICES AND REVISIONS

If you choose to visit Oznium and/or the www.oznium.co.za website, your visit and any dispute over privacy is subject to this Policy and our Conditions of Use, including limitations on damages, arbitration of disputes, and application of the laws of South Africa. If you have any concern about privacy at Oznium, please contact us with a thorough description, and we will try to resolve it. Our business changes continually and this Policy and the Conditions of Use will change also. Use of information that we gather now is subject to the privacy policy in effect at the time of use. We may e-mail periodic reminders of our notices and conditions, unless you have instructed us not to, but you should check our website frequently to see recent changes.

EXAMPLEA OF AUTOMATIC INFORMATION

Examples of the information we may collect and analyze include the following: Internet protocol (IP) address, login, e-mail address, computer and connection information such as browser type and version, operating system and platform, your purchase history, the full Uniform Resource Locators (URL) clickstream to, through, and from our website, including date and time, cookie number and products you viewed or searched for.